I have just been made aware of a problem with the Butterfly Bliss CD when viewed on an Apple Mac.
Our CDs are designed to open up in your default Internet Browser, which for most Mac users is Safari, but the problem also occurs in Firefox.
Some of the files (all the red ones) have been named with the last three characters of the file name in uppercase (PDF), but the link for the A4 layout brings up the following error message in Safari:
No file exists at the address “/Volumes/Butterfly Bliss/a4/RA4_1_001.pdf”.
and in Firefox:
Firefox can't find the file at /Volumes/Butterfly Bliss/a4/RA4_1_001.pdf.
The problem is that the link is looking for a file with the characters pdf in lower case, when in actual fact they have PDF in upper case.
The workaround is to go to the address bar at the top of the screen and replace the characters pdf with PDF (upper case).
The problem doesn't occur on Windows PCs because windows is not case sensitive. Unfortunately the Mac operating system is.
IF YOU HAVE A MAC AND HAVE ENCOUNTERED THIS OR ANY OTHER PROBLEM, PLEASE CONTACT ME FOR A REPLACEMENT DISK. You have the contact email in the help files on the disk itself. You will also need proof of purchase (sorry, Ebay doesn't count).
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